Privacy Policy | Hello Casino Guide 2026

We keep data collection to a minimum. When you browse our guides, we automatically collect technical information such as your IP address, device type, browser, approximate location, pages viewed and referral source. If you contact us or subscribe to updates, we also collect your name, email address and the content of your message. We do not ask for payment card details, and we do not knowingly collect information from anyone under 18. If you believe a young person has sent us data, please tell us and we will delete it promptly.

We use your information to run and improve our guides, answer your enquiries, send updates you have asked for, keep the site secure and meet our legal obligations. Our legal bases are your consent (for example, optional cookies and newsletters), our legitimate interests (understanding how readers use the site and preventing misuse) and compliance with the law. We do not sell your personal data, and we do not make decisions about you using solely automated processing.

We use cookies and similar technologies to make the site work, remember your preferences and understand how our content performs. Essential cookies are always active. Analytics and marketing cookies are only set if you choose to allow them, and you can change your choice at any time through your cookie settings. Our cookie page lists each cookie we use, its purpose and how long it lasts, so please refer to it for full detail.

We work with a small number of trusted providers who process data on our behalf, including website analytics, hosting and email delivery services. Some pages contain affiliate links, which means a partner may set a tracking identifier to record that you arrived from our guide. These providers may only use your data to deliver their service to us and must protect it appropriately. Where data is transferred outside the UK, we make sure suitable safeguards are in place.

Under UK GDPR you have the right to access your data, correct it, request erasure, restrict or object to processing, withdraw consent and request a portable copy. You also have the right to complain to the Information Commissioner's Office. We keep personal data only as long as needed for the purpose it was collected: enquiry emails for up to 24 months, analytics data for up to 26 months, and newsletter details until you unsubscribe. After that, we delete or anonymise it.

To exercise any of your rights or raise a privacy concern, contact our privacy team through the contact page and mark your message 'Privacy request'. We may ask you to confirm your identity before acting, and we aim to respond within one month. If gambling is causing you concern, free and confidential support is available from GamCare and BeGambleAware, and you can use self-exclusion tools such as GAMSTOP at any time.